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Covid19 Update as at 5 October 2020


For further information on Alert Level 1, click here



Covid19 Update as at 23 September 2020


As at 12.00pm Monday 21st of Steptember, 2020 everywhere except for  Auckland moves to Alert Level  One.  There are some changes to Alert Level 2 relating to gatherings and face coverings.  For further information click on the link below.


Covid19 Update as at 31 August 2020


As at 12.00pm Monday 31 August, 2020 Auckland moves to Alert Level 2 like the rest of New Zealand.  There are some changes to Alert Level 2 relating to gatherings and face coverings.  For further information click on the link below.

Covid19 Update as at 12 August 2020


As of 12.00pm Wednesday 12 August, 2020 Auckland moved to Alert Level 3.  For official Ministry of Health advise on Alert Level 3 click below:

At the same time the rest of New Zealand and specifically for our clients and staff in Waikato they must adhere to the rules at Alert Level 2.  For official advice on Alert Level 2 click below:

Renaissance Group will continue to provide essential support and services through all Alert Levels and ensure that we will do while ensuring the safety of our clients, staff and their families.



Covid19 – 25 March to 11 August 2020 Information


At Alert Level 1 we can access our community without restrictions, people can return to work, attend educational and vocational programmes and participate in social and leisure activities.  It is still important that we keep the basic hygiene standards, especially hand washing and coughing and sneezing into your elbow.

For more information click on links below:


On Thursday 14 May 2020, New Zealand will transition to Alert Level 2. Until then, we are still in Alert Level 3.

In Alert Level 2, we can start doing a lot of the activities we have missed, as long as we follow the rules about keeping ourselves and each other safe. Click on the link below for guidance on rules at Alert Level 2

Alert Level 2 guidance for disabled people and their family and whanau

For further information from Ministry of Health visit there website at:


From Monday 11:59pm 27th April 2020, New Zealand will be moving to Alert Level 3. While we did spend two days in Alert level 3 in March this next stay in this Alert Level 3 will be for two weeks.

Essentially Alert level 3 will be similar to Alert level 4. The only change being more businesses will be allowed to operate as long as they can do so as per the safety guidelines provided by the government, but there will be some ongoing restrictions.

The Golden Rules for life at Alert Level 3 (from Covid-19 website)

  1. Stay home.
  2. Work and learn from home if you can.
  3. Make your business COVID-19 safe. 
  4. Stay regional.You can exercise at parks or beaches within your region, but the closer to home the better. Activities must be safe – keep 2 metres away from anybody not in your bubble. Make minimal trips.
  5. Keep your bubble as small as possible.If you need to, you can expand your bubble a small amount to bring in close family, isolated people or caregivers.
  6. Wash your hands often with soap. Then dry them. Cough and sneeze into your elbow.
  7. If you are sick, stay at home and quickly seek advice from your GP or Healthline about getting a test. 

For further information on Alert level 3 please visit

Support During Alert Level 3

During Alert level 3, we have had an initial indication that more people would like some level of supports to resume. If you have not had contact from a Service Coordinator to discuss what support you may need during Alert level 3, you should be hearing from them before the end of this week; alternatively please do not hesitate to make contact yourself.

To ensure that we continue to provide supports in a safe manner it will be important that you understand your responsibilities:

  • If you resume supports you will be allowing your support worker to come into your bubble. It is important that you do not expand your bubble beyond this if you don’t need to.
  • We would encourage you to keep track of any contact you have with people outside your immediate bubble. This information will be useful for contact tracing if necessary.
  • If you are unwell or someone in your bubble is unwell please advise us as soon as possible so we can take the necessary precautions to keep everyone safe.
  • Maintain a high standard of hygiene by washing hands and cleaning frequently used surfaces.

To limit the bubbles and provide support in a safe manner we will be taking the following measures:

  • You will only be supported by one support worker.
  • A support worker will be working with no more than three clients and preferably only two. The only exception to this scenario would be where more than three people are flatting together. In this instance the nominated support worker should cover all support for the flat and will not be required to work in another bubble.
  • Where possible support workers will be exercising physical distancing and maintain a high standard of infection control precautions i.e. hand washing, use of PPE where appropriate, supporting and encouraging clients to wash hands and frequently clean surfaces.
  • We will also be advising and encouraging our support workers to not expand their bubbles in their personal lives and to keep track of their activity for ease of contact tracing, if necessary.
  • Support workers will have appropriate PPE where they are required to provide personal cares.
  • Support workers will need access to hand washing facilities at your home.

General precautions to protect against spread of infection

  • Cover coughs and sneezes with disposable tissues or your elbow.
  • Putting used tissues in the bin or a bag immediately.
  • Washing your hands for at least 20 seconds with soap and water and dry them thoroughly:

o   before eating or handling food

o   after using the toilet

o   after coughing, sneezing, blowing your nose or wiping children’s noses

o   after caring for sick people.

  • If soap and water are not available, clean your hands with an alcohol-based hand sanitiser that has at least 60% alcohol, covering all surfaces of your hands and rubbing them together until they feel dry.
  • Avoid touching your eyes, nose or mouth if your hands are not clean.
  • Avoid physical contact when greeting people
  • Avoid contact with people who are unwell.
  • Clean and disinfect frequently touched surfaces and objects, such as doorknobs.
  • Stay home if you feel unwell.

For updates on COVID-19 please visit:

Renaissance Group will work with you to ensure supports are delivered safely and in a manner that is flexible and responsive to your need.



Click on below link to listen to Barry de Geest, Chief Executive of Renaissance Group give his perspective as a disabled person.


Click below link for important advice and information from the Ministry of Health – 20 March 2020




 ToThe Disability Community and Sector / Disability Providers / NASCs etc.

Tēnā koutou

This email is to provide an update to the disability community and sector on COVID-19.

Thank you in advance for reading this entire email. We will have regular updates about COVID-19 with disability relevant information to make it easy to keep up to date with the latest information and developments.

I would like to assure you that the Disability Directorate is taking the response to COVID-19 very seriously. Keeping individuals, families and whānau, and communities safe and healthy in the current global environment is a key priority for us.

We recognise that some disabled people may be more vulnerable to COVID-19. Some disabled people and their families and whānau may be significantly impacted if their care and support workers get COVID-19. Therefore, we are focused on ensuring continuity of supports for disabled people and working to ensure the whole of government response to COVID-19 meets the needs of disabled people.

Last week we established a COVID-19 Disability Sector Leadership Response Group who are working with us closely to plan and implement our response to COVID-19. This group involves disabled people, unions, providers, and officials coming together to identify and work through disability-specific COVID-19 issues.

We have new information sheets for disabled people and their family and whānau, and providers with more information about what to do to keep yourself safe and well, and what to do if you’re sick.  These will be available on our website tomorrow, Tuesday, 17 March 2019 at:  We are developing more information all the time and will keep you posted when it becomes available. For example, we are working on advice about leave provisions for staff, and protections for vulnerable populations.

We are urging people to continue to follow key health advice:

  •        Wash your hands thoroughly with soap and water
  •        Follow the Prime Minister’s advice to stop hand shakes, hugs and hongi
  •        Avoid contact with people who are feeling unwell or may have been in contact with someone with COVID-19.
  •        If you are feeling unwell at all, even if you think it’s just a cough or a cold, stay at home.
  •        The Ministry of Health website is constantly updated with the latest health advice at

You and your family and whānau would normally take extra precautions during winter to stop yourselves getting sick, so it is a good idea to start those now. This could include making sure all medication is up to date and you have some spare at home, buying a little extra non-perishable food at each grocery shop, and making sure you have some close family, whānau, or friends you can reach out to for support.

Please distribute this, and any other information you get from us, to disabled people, families and whānau, carers, and staff as appropriate for your organisation.

For COVID-19 health advice and information, contact the Healthline team (for free) on 0800 358 5453 or +64 9 358 5453 for international SIMS. For advice about general government support you can check out

If you have questions about your disability supports in relation to COVID-19 then contact your disability support provider, individualised funding host provider, or your NASC.  All disability providers should be planning to ensure services continue.  

Again, this response is currently our top priority. We will continue to update you with new information as it comes in.